CUSTOMER SUPPORT
SEC America, LLC warehouses an extensive inventory of standard off-the-shelf products in South Burlington, Vermont. Orders placed before 1:00 PM may be shipped same day.
For customer support contact:
csupport@secamerica.com
Phone: 800-863-0469
Fax: 802-865-8389
Regular business hours are 9:00 AM - 5:00 PM EST, Monday through Friday.
Warranty and non warranty repair and parts facilities are located at:
SEC America, LLC
78 Ethan Allen Drive
South Burlington, VT 05403
LIMITED WARRANTY
We warrant each instrument, sold by us, or our authorized agents, to be free from defects in material and workmanship and that it will perform within applicable specifications for a period of two years after original shipment. Our obligation under this guarantee is limited to repairing or replacing any instrument or any part thereof, except fuses and pilot lights, which shall within two years after delivery to the original purchaser, be returned to us with transportation charges prepaid, prove after our examination to be thus defective.
The above limited warranties take the place of all other warranties, expressed or implied, and correction of such defects by replacement or repair shall constitute a fulfillment of all obligations under the terms of the warranties. The warranties do not cover any unit that has been damaged either in transit or by misuse, accident, or negligence. No warranty or representation by anyone other than this Company shall be binding on us.
